Professional Link Limited was established in 1988 to provide an IT consultancy service to small and medium size businesses within the West Midlands.
In 1989 the company was accredited to resell and support Pegasus accounting software and has continued its relationship with Pegasus (now a part of the Infor Group) and its associated product range to date, currently specialising in Pegasus Opera 3 along with XRL (Excel Reporting Layers) Document Manager and Instant Messenger.
Professional Link became accredited to resell and support Sage 50 accounting software in 1995. Following the restruture of the Sage reseller channel in 2003, the company has maintained reseller status having gained the required product and sales specialist qualifications.
Professional Link prides itself upon being able to offer clients unbiased advise between the two largest accounting software vendors in the UK to ensure that they advise and deploy the correct solutions for your business. The company employs personnel with technical and accounting backgrounds and therefore it is able comfortably liase with clients at all levels.
Providing a quality after sales service is paramount to the company, ensuring not only a smooth implementation and training process but continued support and assistance throughout the lifespan of the solution. Support can be provided over the telephone, by email or, depending upon the communication infrastructure, by direct connection to client servers. Professional Link also invests in the award winning support tool, Log me in Rescue to ensure that all support is provided as efficiently as possible.
As well as our specialisation in accounting and bespoke applications, the company has a dedicated hardware and systems department. This department is primarily responsible for evaluating and recommending enhancements to clients computer systems. Professional Link is able to supply and install most brand name computers and peripherals as well as assemble computers in-house to their client’s exact specifications.
Professional Link operates a proactive training schedule for its entire staff to ensure that they are kept up to date with the latest technology.